Services Offered

	Site Survey
	System Requirement Study
	Integration & Implementation
	Management & Maintenance

Site Survey

	Feasibility Studies
	Layout Plans
	Mapping of existing buildings for in-building work
	Geographical/terrain mapping for Outside Plant work (Fiber / Wireless)

System Requirement Study

	Best Solution
	Bill of Quantities generation
	Vendor-specific or vendor independent solutions
	Bid document preparation
	Vendor Liaison
	Price/performance

Integration & Implementation

	Project Management Approach
	Industry Best Practices adherence
	Trained and experienced staff by major vendors viz., Network Active – Switching and Routing Security – Fire wall, IDS, IPS, WAN optimizers Wireless – Backhaul, Outdoor and Indoor WLAN Industrial Networking for Industrial Environment Voice – VOIP, EPBAX systems IT Infrastructure Management – EMS, NMS etc Passive – ISB network, OFC Back bone, OSP networks
	Compliance to set standard and manufacturers’ specifications

Management & Maintenance

	On-site break-fix support with varying SLAs On call basis Resident engineers Dedicated reporting engineers
	Centralised Call Centre
	Network Operations Centres (NOC) Dedicated/shared Remote from TVS Site or Onsite NOC (manned by TVS)
	Asset Warranty/AMC Management
	Vendor Co-ordination for spares
	Logistics and documentation co-ordination
	Product Recall Management